Librarian's Toolbox

Hours: 24 hours a day
Phone: 800.877.4253 Option 4
Email: Gale.TechnicalSupport@cengage.com
Support website: support.gale.com/kyvl

Customer Success Managers are available to support you in creating awareness and boosting usage of your Gale resources. This team shares best practices, good ideas, and complimentary tools to maximize the effectiveness of your resources. Contact them at Gale.CustomerSuccess@cengage.com.

For better usage data, direct user through a custom link for your institution. To obtain your link, follow the steps below.

• Visit support.gale.com/kyvl
• In the sign in box, enter the name of your library, institution, private school or district.
• Click your institution's name.
• Click the Copy button to copy your library's link for Opposing Viewpoints in Context for use on your website and elsewhere.

Note:

• This URL contains the KYVL proxy prefix. Including proxy information will allow your students and patrons to log in using your library's KYVL username and password from off campus.
• You may use your own institutional proxy URL instead of the KYVL proxy prefix. This will not adversely affect KYVL statistics.