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Courier Toolbox

Tracking a package

A day in the life of a courier package
  • STAT Courier drivers begin each day with a trip to the nearest sorting hub - Lexington for N, E and S routes and Leitchfield for W routes - to collect items for delivery on that day's routes.
  • At each library stop, drivers scan packages for pickup and delivery.
  • At the end of each daily route, the day's items are delivered to the appropriate hub.
  • Items are transported overnight between hubs as needed.
  • Items at each hub are sorted for delivery.
  • Items are not scanned at either hubs on arrival or departure.
  • Drivers retrieve sorted items at the start of each day for delivery for that day's routes.

Although it is not possible to locate items in between pickup and delivery scans, it is possible to check bag barcodes for delivery status. To check a barcode for delivery status, follow the steps below.

Tracking by barcode

User ID#: kyvlusers
Password: Cour135!

  • Click the Tracking tab (next to Main).
  • Leave all the fields as is except:
    • Remove (delete info from) (Order Submitted Date) From and (Order Submitted Date) To.
    • Enter search dates in (Pickup Date) From and (Pickup Date) To fields.
  • At the lower left, click Show Advanced Options (orange text)
  • In Wild Card Field, select Pkg Ref#1 [Barcode].
  • In Wild Card Value, enter the barcode of the bag or item you would like to track.
  • Click Show Results. The results list will show each time the barcode has been scanned during the date range entered.
    • Both pickup and delivery scans appear under Pickup Date and Pickup Company.

Optional

  • Columns can be selected near top of page under Choose Display, and can be rearranged. Key columns are:
    • Pickup Date
    • Pickup Company (library OCLC symbol and name)
    • RefNo (Sort code)
    • Packages
  • Click the three vertical dots to sort.
  • For easier examination, export to Excel.

Cost and participation

Participation in KYVL courier service is open to member public and academic libraries and the Kentucky Department for Libraries and Archives.

Cost of participation

To maximize access to resource sharing within the Commonwealth, KYVL subsidizes the cost of participation in KYVL courier service for member public and academic libraries:

  • One weekly courier stop is free for each participating academic institution or public library system.
  • For F19-20, member libraries' cost for additional stops at main or branch locations is $750 annually per weekly stop.
  • For F20-21, due to suspended service, library cost has been prorated to $450 per weekly stop.
  • The Kentucky Department for Libraries and Archives pays the full cost of $1,750 for each of its courier stops in support of KYVL courier service.
Adding or canceling stops

Courier stops are scheduled and invoiced annually for the fiscal year that begins July 1. For libraries wishing to add or eliminate stops during the year, the following terms apply:

  • Libraries are invoiced on a prorated basis for stops added after annual invoicing.
  • Refunds are not issued stops canceled during the fiscal year.
  • Requests for two weekly stops per location will be honored by STAT Courier.
  • Requests for three or more weekly stops will be scheduled at the discretion of STAT Courier.
  • Changes to the scheduled number of weekly stops will generally be implemented within two weeks of the initial request.

To request service changes, please contact KYVL at kyvl@ky.gov or 844.400.KYVL.

Report temporary closings affecting courier stops using the form below.

Primary contact

Each participating library is asked to designate a primary courier contact. Designated contacts should be enrolled in the KYVL member portal and subscribed to the KYVL Courier e-list. See Sign up and Subscribe to e-lists instructions at kyvl.org/portalhelp.

Courier contacts are added to individual route lists maintained by STAT Courier for notifications regarding changes or delays affecting a particular route.

To designate a primary courier contact for your library, please send contact name, job title and email address to kyvl@ky.gov.

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