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Librarian's Toolbox

Gale technical support

Hours: 24 hours a day
Phone: 800.877.4253 Option 4
Support website:

Gale customer success

Customer Success Managers are available to support you in creating awareness and boosting usage of your Gale resources. This team shares best practices, good ideas, and complimentary tools to maximize the effectiveness of your resources. Contact them at

Opposing Viewpoints in Context handout

Title list

Training outline by KYVL staff

Custom URL for better usage data

For better usage data, direct user through a custom link for your institution. To obtain your link, follow the steps below.

  • Visit
  • In the sign in box, enter the name of your library, institution, private school or district.
  • Click your institution's name.
  • Click the  button to copy your library's link for Opposing Viewpoints in Context for use on your website and elsewhere.


  • This URL contains the KYVL proxy prefix. Including proxy information will allow your students and patrons to log in using your library's KYVL username and password from off campus.
  • You may use your own institutional proxy URL instead of the KYVL proxy prefix. This will not adversely affect KYVL statistics.
Kentucky Virtual Library
Kentucky Council on Postsecondary Education logo
A program of the Council on Postsecondary Education.
100 Airport Road, 2nd floor • Frankfort, KY 40601