If your organization/library/school uses a proxy server or an internet caching system, such as Cacheflow, KYVL databases will not authenticate properly. Because of the dynamic nature of the databases, it is important that member institutions allow these sites to bypass the proxy or caching system to allow the end user to achieve direct communication with these databases and not a cached version of the site. The sites become very difficult to use if they are not passed through and can return wrong and irrelevant results to your users, or impede access completely.
It is important to add KYVL resources to your "pass-through" list or filter. Consult the documentation of your proxy/caching device for the specific instructions.
A list of domains to whitelist is found below.
Libraries and districts using firewalls, proxy servers, caching servers, filtering software and other security features will need to whitelist certain domains to provide network users full access (incoming and outgoing traffic) to KYVL's EBSCOhost and affiliated products.
EBSCO maintains a complete listing of domains for firewalls, proxy servers and whitelists here.
Allow access to the following ports for TCP, specified by service:
| Port | Service |
|---|---|
| 80 | EBSCO's databases and EBSCOhost Integrated Search |
| 210 | EBSCOhost via z39.50 |
| 443 | EBSCOhost via HTTPS |
| 554 and 1755 | Audio Streams available from EBSCO interfaces. If you cannot view videos, you may need to open all ports for http://epmedia.ebscohost.com |
| 8080 and 8443 | May be needed to support Shibboleth |
To prevent any issues with access, please do not filter or cache the following domains:
ebscohost.com
*.ebscohost.com
*.*.ebscohost.com
*.ebscohost.cloud
*.ebsco.io
*.ebscohost.io
*.ebsco-content.com
*.ebsco.com
*.ac.ebsco-content.com
*.epnet.com
*.ebsco.zone
*.dynamed.com
EBSCOhost
www.ebscohost.com
web.ebscohost.com
search.ebscohost.com
imageserver.ebscohost.com
content.ebscohost.com
exports.ebscohost.com
therapy.ebscohost.com
support.ebscohost.com
EBSCO Discovery Service, EBSCOhost Integrated Search
eds.a.ebscohost.com
eds.b.ebscohost.com
EBSCO Discovery Service Catalog Real Time Availability Checking (RTAC)
Please refer to the Real Time Availability Checking (RTAC) - User Guide.
EBSCO Discovery Service Catalog/Institutional Repository using OAI-PMH
140.234.252.9
140.234.253.9
140.234.255.9
EBSCOadmin
eadmin.ebscohost.com
s3.amazonaws.com (For some Reporting functionality)
Link Services
linking.ebscohost.com
openurl.ebscohost.com
resolver.ebscohost.com
Reference Centers
www.ebscohost.com
web.ebscohost.com
search.ebscohost.com
imageserver.ebscohost.com
content.ebscohost.com
Resource Management API
*.ebsco.io
Z39.50
zgw.ebscohost.com
Port 210
Consumer Health Complete – Healthology Videos
video.nbcuni.com
EBSCONET
www.ebsconet.com
EJS
ejournals.ebsco.com
eBooks and Audiobooks
rps2images.ebscohost.com
LearningExpress
learningexpresslibrary3.com
learningexpresshub.com
learningexpressllc.com
bootstrapcdn.com
angularjs.org
cloudflare.com
mathjax.org
rawgit.com
googleapis.com
jquery.com
cachefly.com
0calc.com
newrelic.com
nr-data.net
aspnetcdn.com
NoveList Products
www.nextreads.com
contentcafe2.btol.com
web.ebscohost.com
search.ebscohost.com
Text-to-Speech
app.rs.ebscohost com
media.rs.ebscohost.com
vttts.rs.ebscohost.com
nvntts.rs.ebscohost.com
ivotts.rs.ebscohost.com
If you are unable to receive emails from EBSCO's case management system NetSuite CRM or EBSCOadmin, you may need to allow the following domains to your institution's spam filter whitelist:
NetSuite
*.netsuite.com
nmail2.netsuite.com
nmail3.netsuite.com
EBSCO system emails (EBSCOadmin, EBSCOhost, etc.)
*.epnet.com
*.ebsco.com
The following URLs should be added to member safe lists:
*.*.ebscohost.com
*.ac.ebsco-content.com
*.athensams.net
*.consumerreports.org
*.consumerreportscdn.org
*.dynamed.com
*.ebsco.com
*.ebsco.io
*.ebsco.zone
*.ebsco-content.com
*.ebscohost.cloud
*.ebscohost.com
*.ebscohost.io
*.epnet.com
*.openathens.net
*.proquest.com
0calc.com
140.234.252.9
140.234.253.9
140.234.255.9
216.200.62.*
35.189.71.17
35.224.184.162
5.198.136.*
74.125.25.95
205.204.186.38
academic.eb.com
admin.proquest.com
ajax.googleapis.com
america.eb.com
angularjs.org
app.rs.ebscohost com
aspnetcdn.com
betamedia.proquest.com
booksoftheday.tumblebooks.com
bootstrapcdn.com
cachefly.com
cdnjs.cloudflare.com
ceu.cinahl.com
cloudflare.com
content.ebscohost.com
contentcafe2.btol.com
eadmin.ebscohost.com
ebscohost.com
eds.a.ebscohost.com
eds.b.ebscohost.com
ejournals.ebsco.com
escolar.eb.com
exports.ebscohost.com
fedsearch.proquest.com
feeds.proquest.com
gateway.proquest.com
googleapis.com
imageserver.ebscohost.com
ivotts.rs.ebscohost.com
jquery.com
learningexpresshub.com
learningexpresslibrary3.com
learningexpressllc.com
library.eb.com
linking.ebscohost.com
mathjax.org
media.proquest.com
media.rs.ebscohost.com
moderna.eb.com
newrelic.com
nr-data.net
nvntts.rs.ebscohost.com
openurl.ebscohost.com
pqathens.proquest.com
pqshibboleth.proquest.com
prodservices.proquest.com
proxy.kyvl.org
rawgit.com
redirect.proquest.com
require.min.js
resolver.ebscohost.com
rss.proquest.com
s3.amazonaws.com
school.eb.com
search.ebscohost.com
search.proquest.com
sso.proquest.com
ssolanding-search.proquest.com
ssppweb.proquest.com
streaming.proquest.com
support.ebscohost.com
support.proquest.com
therapy.ebscohost.com
tls.search.proquest.com
video.nbcuni.com
vttts.rs.ebscohost.com
web.ebscohost.com
wt.proquest.com
www.consumerreports.org
www.ebscohost.com
www.ebsconet.com
www.nextreads.com
zgw.ebscohost.com
The URLs below are all associated with the kyvl.org website and related properties:
ask.kyvl.org
kyvl.libinsight.com
kyvl.libstaffer.com
kyvl.libwizard.com
kyvl.org
proxy.kyvl.org
training.kyvl.org
To facilitate receipt of KYVL emails, please add kyvl@memberclicks-mail.net to your whitelist or safe senders list, along with the following sending IPs used for KYVL emails through the KYVL Member Portal:
168.245.20.17
168.245.25.254
168.245.116.231
168.245.127.241
