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CONTENTdm office hours

Are you a current CONTENTdm user who has technical questions about CONTENTdm? Shane Huddleston, CONTENTdm Product Manager, holds office hours on the third Thursday of the month, starting at 2:00 pm Eastern (1:00 pm Central).

WebEx information for this session

Additional support and training

The support and training pages for CONTENTdm contain tutorials and other materials to help you use CONTENTdm. KDL is using the responsive version of CONTENTdm.

Help content is being migrated to  Additional materials are be available at

CONTENTdm Community

Additional help and support are available through OCLC's CONTENTdm Community. The center features:

  • Interactive discussion boards
  • Subscriptions to digests of discussion posts and news items
  • Enhancement requests - post yours and rate those already submitted by your colleagues
  • Downloads to extensions such as the Collection Map, Search Results Map, and Timeline plug-ins.
  • Community directory: Opt in to share your contact information with colleagues making it easier for you to share best practices and collaborate.

Once your library or organization has a completed memorandum of agreement with KYVL for participation in the Kentucky Digital Library, you will be eligible to join your colleagues in the CONTENTdm Community. When requesting access, please note the following:

  • You must request authorization to access to the CONTENTdm Community even if you already have a WorldCat or WorldShare user name and access to other OCLC communities.
  • When requesting access, provide your institution name and OCLC symbol.
  • In the comments, note that you are requesting access as part of KYVL's Kentucky Digital Library. This is necessary since KYVL is the CONTENTdm license holder for the KDL consortium.

Request an OCLC Services Account for CONTENTdm Community Center Access.

Once you have received your welcome email for the CONTENTdm user community, log in at to set up your profile and learn what’s new with CONTENTdm.

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