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Membership & Member Portal

About the KYVL Member Portal

The KYVL Member Portal is KYVL's center for member communications. Librarians, administrators, and other interested staff are encouraged to create individual accounts in the portal. The portal is not for students or library patrons.

Use your KYVL Member Portal account to:

  • Find your library's KYVL username and password for database access.
  • Sign up for KYVL News, KYVL Courier News and KDL News e-lists.
  • Update your contact information.
  • Communicate with other members of your KYVL work group.
  • Update institutional IP ranges.
  • Report missed courier stops, claims and library closings.
  • And more!

Key contacts can:

  • Download renewal invoices and view payment status.
  • Update other library contacts.

Log in

Once your account has been approved:

  • Update your profile. (Your profile is searchable to help people find you).
  • Choose E-lists from My Features to select the lists you’d like to subscribe to.
  • Click View under KYVL Login Info to view your library’s new username and password.
  • Find people or libraries under the Member directory link.
  • If you have been designated a key contact for your information, you will be able to view your library's invoice and payment status.

Key contacts

Key contacts have permissions to view institutional invoices and can make changes to other user accounts at their institutions.

  • For most public and academic libraries, special libraries and private schools, library deans or directors are designated as key contacts.
  • For public school districts, many librarians and administrators are designated as key contacts.

Key contacts can assign or remove key contact privileges for others at their institutions.

Viewing invoices

Two kinds of invoices are available in the member portal - individual and organizational.

  • The Invoices link on the My Profiles tab apply to event registrations for individual members. Annual organizational membership invoices do not appear here.
  • Key contacts can access renewal invoices and payment status by following these steps after logging in:
    • Choose the Profile and Features link.
    • From My Profile, choose Your Organization. A new horizontal submenu will open below the My Profile and My Features tabs.
    • From the new submenu, click the green Invoices link.

Add KYVL to your safe senders list or whitelist

The KYVL Member Portal is a primary channel for KYVL communications. Members who are having issues receiving emails sent through the KYVL Member Portal generally need to add KYVL's sending address and/or IPs to an internal whitelist or safe senders.

KYVL's member portal sending address is kyvl@memberclicks-mail.net .

Whitelisting is a process where an email administrator adds IP addresses for a sending server to a list in the firewall or spam software, in order to ensure delivery of messages sent from those IPs or sending domain. Adding IPs or a domain to a whitelist is generally done on the server level. This helps make sure emails that you want to avoid being filtered out by mistake.

KYVL's Member Portal (MemberClicks) sending IPs are:

168.245.25.254
168.245.20.17
168.245.127.241
168.245.116.231

Kentucky Virtual Library
844.400.KYVLkyvl@ky.gov
Kentucky Council on Postsecondary Education logo
A program of the Council on Postsecondary Education.
100 Airport Road, 2nd floor • Frankfort, KY 40601