The KYVL Member Portal is KYVL's center for member communications. Librarians, administrators, and other interested staff are encouraged to create individual accounts in the portal. The portal is not for students or library patrons.
Use your KYVL Member Portal account to:
Key contacts can:
Once your account has been approved:
Key contacts have permissions to view institutional invoices and can make changes to other user accounts at their institutions.
Key contacts can assign or remove key contact privileges for others at their institutions.
Two kinds of invoices are available in the member portal - individual and organizational.
The KYVL Member Portal is a primary channel for KYVL communications. Members who are having issues receiving emails sent through the KYVL Member Portal generally need to add KYVL's sending address and/or IPs to an internal whitelist or safe senders.
KYVL's member portal sending address is kyvl@memberclicks-mail.net .
Whitelisting is a process where an email administrator adds IP addresses for a sending server to a list in the firewall or spam software, in order to ensure delivery of messages sent from those IPs or sending domain. Adding IPs or a domain to a whitelist is generally done on the server level. This helps make sure emails that you want to avoid being filtered out by mistake.
KYVL's Member Portal (MemberClicks) sending IPs are:
168.245.25.254
168.245.20.17
168.245.127.241
168.245.116.231