Strategic Planning

1. Provide access to high-quality resources that serve the information needs of Kentuckians.

1. Evaluate and optimize KYVL core databases.
   • Revision to Collection Development Policy per Collections Work Group
2. Explore enhanced offerings for member constituencies.
   • Surveys of K12 and public librarians to identify priority resources
3. Evaluate and improve discovery services.
   • EBSCO multi-user search widget in KYVL header
   • Targeted widgets developed and shared for library use (Consumer Reports, School Library Journal, et. al.)

2. Facilitate resource sharing among Kentucky libraries.

1. Extend availability of courier service to all member public and academic libraries.
   • Service terms extended to independent and nonaffiliated academic libraries
2. Resume active management of Kentucky Digital Library and expand opportunities for participation.
   • CONTENTdm platform selected
   • KDL MOA developed
   • KYVL metadata standards document approved
   • Small institution access at no charge through KYVL QuickStarts

3. Promote a high level of information literacy among Kentuckians.

1. Develop information literacy resources for all KYVL user communities.
2. Develop and implement a comprehensive strategy for training librarians in the use of KYVL resources.
   • Regional KYVL public librarian trainings coordinated with KDLA as step toward developing strategic collaboration.

4. Provide competent, friendly, professional staff at appropriate levels.

1. Develop and implement a schedule of staff training for internal operations and public-facing resources and interfaces.
2. Review and update written operational procedures.
3. Adapt staff assignments as needed to meet operational and membership needs.
4. Assist member libraries' end users who directly contact KYVL.
   • Reference analytics in trial phase for tracking these interactions for July 1 implementation.

5. Maintain clear and timely communication with members.

1. Develop and implement a comprehensive strategy for member communications.
   • Accelerated delivery schedule for annual database cost notices to facilitate budgeting
2. Develop and implement a strategy for robust reporting of statistics to inform collections and operational decisions and promote transparency.
   • Improved longitudinal membership data, with map display
3. Improve interaction and feedback mechanisms for librarians and end-users.
   • Expanded use of forms and surveys

6. Provide low-barrier access to KYVL resources and services.

1. Maintain device-neutral, responsive web presence.
2. Simplify and improve user authentication.
   • Automated password retrieval form
3. Optimize infrastructure for internal and external operations.
   • KYVL member portal for invoicing, mail merge, elists

7. Strengthen and grow the KYVL user community.

1. Pursue partnerships that further the mission of KYVL.
   • Ongoing partnership with KDLA for database support, courier, training
   • Restored KYVL access credentials for Kentucky Adult Education / Skills U
   • Attendance of KDE representatives at May 2018 Joint Session
2. Maintain a responsive committee structure that reflects member and organizational needs.
   • Work of KDL assigned to planning team, MOA team, standards team and web team
   • Description and make up of KDL Member Council developed
   • Tasking for F18-19 developed for Funding, Collections, KDL work groups and KDL Web Team
   • Ad hoc Authentication Work Group announced for F18-19

8. Increase awareness of KYVL's value to all Kentuckians.

1. Market KYVL vision and services to current and potential members and partners throughout the Commonwealth.
   • Outreach to KYAE at Program Directors Institute
   • Notices of KYVL database offerings to non-member K12 districts
2. Identify and pursue synergies with the Council on Postsecondary Education Strategic Agenda.

9. Operate under a financially sustainable model.

1. Develop and implement an equitable and sustainable funding model for all KYVL services within and among member constituencies and with respect to CPE funding.
   • Formula, transition rules developed in F16-17
   • First year of implementation to be F18-19
2. Develop enhanced offerings to broaden and enhance value to KYVL membership.
   • TumbleBookCloud pilot / trial
   • Vendor inquiries as follow up to survey results.