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Strategic Planning

Resources & Resource Sharing

1. Provide access to high-quality resources that serve the information needs of Kentuckians.
  1. Evaluate and optimize KYVL core databases.
    • Pending survey re: core databases (when launch)
  2. Explore enhanced offerings for member constituencies.
    • Member survey underway regarding KYVL resource acquisition models (NPR model); analysis forthcoming
  3. Evaluate and improve discovery services.
    • Collaboration with EBSCO support to optimize and standardize search settings and behaviors
    • Publication Finder widget under development (with EBSCO) (when launch)

2. Facilitate resource sharing among Kentucky libraries.

  1. Extend availability of courier service to all member public and academic libraries.
    • Completed F17-18.
  2. Resume active management of Kentucky Digital Library and expand opportunities for participation.
    • Content return from KDL@UK coordinated with the University of Kentucky; completed.
    • Conference presentations including KLA, Convergence.
    • Web team developing and implementing enhancements.
    • New logo contest.
    • KDL workshop Dec. 2018 for KDL participants.

Information Literacy

3. Promote a high level of information literacy among Kentuckians.

  1. Develop information literacy resources for all KYVL user communities.
    • KYVL-LIRT Task Force charge / tasking established; group convened.
  2. Develop and implement a comprehensive strategy for training librarians in the use of KYVL resources.
    • Regional KYVL public librarian trainings coordinated with KDLA as step toward developing strategic collaboration.
    • Development of KYVL YouTube and TeacherTube channels.
    • Consolidated training information at

Member Services

4. Provide competent, friendly, professional staff at appropriate levels.

  1. Develop and implement a schedule of staff training for internal operations and public-facing resources and interfaces.
  2. Review and update written operational procedures.
    • Invoicing procedures codified
  3. Adapt staff assignments as needed to meet operational and membership needs.
  4. Assist member libraries' end users who directly contact KYVL.

5. Maintain clear and timely communication with members.

  1. Develop and implement a comprehensive strategy for member communications.
    • Enhanced communication among chairs, including fall kickoff, quarterly updates.
    • Master and individual work group calendars posted to committee pages.
    • Review underway of messages, audiences, media.
  2. Develop and implement a strategy for robust reporting of statistics to inform collections and operational decisions and promote transparency.
    • Systematic ticket tracking and help interactions implemented
  3. Improve interaction and feedback mechanisms for librarians and end-users.
    • Surveys including SPUNKY, Authentication, NPR
    • Creation of SPUNKY e-list for KYVL SpringShare users (SpringShare Users Network of Kentucky)

6. Provide low-barrier access to KYVL resources and services.

  1. Maintain device-neutral, responsive web presence.
  2. Simplify and improve user authentication.
    • LDAP authenticationn for email account holders.
    • SSO conversations with KDE
  3. Optimize infrastructure for internal and external operations.
    • Virtual terminal to accept credit card payments for KYVL events.


7. Strengthen and grow the KYVL user community.

  1. Pursue partnerships that further the mission of KYVL.
    • KYVL PD course under development by Kentucky Skills U.
  2. Maintain a responsive committee structure that reflects member and organizational needs.

8. Increase awareness of KYVL's value to all Kentuckians.

  1. Market KYVL vision and services to current and potential members and partners throughout the Commonwealth.
  2. Identify and pursue synergies with the Council on Postsecondary Education Strategic Agenda.

9. Operate under a financially sustainable model.

  1. Develop and implement an equitable and sustainable funding model for all KYVL services within and among member constituencies and with respect to CPE funding.
  2. Develop enhanced offerings to broaden and enhance value to KYVL membership.
    • Value add page added to KYVL membership pages.
    • Launch of SpUNKy e-list for KYVL SpringShare users.
    • Exploration of NPR model.
Kentucky Virtual Library • 1024 Capital Center Drive, Suite 320 • Frankfort, KY 40601 • 844.400.KYVL toll free •
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