Hours: Monday-Friday 7 am - 9 pm ET / 6am - 8 pm CT
Phone: 800.848.5800
Online support form: www.oclc.org/support/contact-support.en.html
KYVL's FirstSearch/WorldCat Discovery subscription provides staff and users of Kentucky libraries unlimited searching of WorldCat through FirstSearch and WorldCat Discovery, access to Kentucky libraries’ holdings on WorldCat.org, and inclusion of Kentucky libraries’ WorldCat holdings on search engines and popular websites such as Wikipedia, Goodreads and EasyBib, where people often begin their research.
WorldCat Discovery users, including KYVL members, have access to OCLC's Central Index, a continually growing repository of metadata of electronic resources such as articles, e-books, streaming videos and more. The index is vendor neutral and includes select items and collections from the major providers such as Gale, EBSCO, ProQuest, and others.
OCLC cataloging subscribers also have access to the WorldCat Knowledge Base, which stores the data to indicate what a library has rights to and contains the linking logic the integrated OpenURL resolver uses to construct the links used to access those resources.
*****KYVL member libraries are invited to access the new FirstSearch Community Center*****
OCLC has announced a new FirstSearch Community Center, an online environment that provides an opportunity for FirstSearch users to connect through discussion boards, collaborate by sharing ideas and resources, and receive news directly from the FirstSearch product team.
Staff at all members of the KYVL group can access the Community Center.
Use existing credentials for other OCLC Community Centers—such as WorldCat Discovery or WorldShare Interlibrary Loan—to access the new FirstSearch Community Center. Anyone who does not have credentials can request them by submitting this form. Within 5 - 7 business days, OCLC will provide an email with instructions for how to update your OCLC Services account password and log in to the FirstSearch Community Center.
Please contact OCLC Support with questions about credentials for access to the FirstSearch Community Center.
Visit the OCLC Product Training site for a list of upcoming webinars on OCLC products.